John Acker – Subject Matter Expert
John Acker has over 6 years of experience working in various capacities within the physical and logical access security industries. His specialties include enterprise system deployment, API integration support of physical access control systems, contactless and contact PKI based access systems, biometrics, credential management, technical documentation, FIPS compliant access control, certificate authorities and Citrix integration. After working extensively on systems testing and integration, John transitioned to a focus directly on quality assurance to improve ease of use; hardware/software compatibility; expediting, prioritization, identification and resolution of potentially customer impacting defects. John now serves 2FA as a Subject Matter Expert in various aspects of the business.