Professional Services

Our mission is your success! At Identity Automation we strive to provide organizations with turn-key solutions. Identity Automation solutions are designed with simplicity in mind; therefore, many customers deploy our solutions with no professional services. However, we find that some customers prefer the expertise of experienced personnel and they call upon Identity Automation for assistance. Identity Automation’s professional services team has delivered hundreds of deployments and possesses the required knowledge to ensure your project is a success.

Identity Automation’s professional services team provides a broad range of professional services to our customers and prospective customers. The team possesses a core competency in strong authentication, SSO, and encryption with a broad range of expertise in tangential technologies such as: directory, database, Active Directory administration and configuration, Public Key Infrastructure, OCSP responders, Hardware Security Modules, Identity Management Systems, VPNs, Citrix, VMware, Windows operating systems, physical access control systems, and project management. Integration and development services are also provided through the professional services team to modify or customize software as required to satisfy project requirements.

Below you will find some of the common services provided by Identity Automation.

  • Pre-Sales Advisory
  • Workflow Planning
  • Implementation Assessments
  • Requirements Definition
  • Deployment Planning
  • Design Consulting
  • Evaluation Consulting
  • RapidIdentity MFA Server Deployment
  • Client Software Packaging
  • RapidIdentity MFA Client Deployment
  • RapidIdentity MFA Product Support
  • Disaster Recovery Support
  • Business Requirements
  • 3rd Party Systems Integration